bt177's Privacy Policy
This policy provides a complete description of how your personal information is collected, stored, and protected on the bt177 platform.
Introduction & Scope
1 Purpose of This Policy
bt177 is a trusted online gaming platform serving users in Bangladesh. This privacy policy has been prepared to give you a clear understanding of how information collected about you while using our platform is used, stored, disclosed, and protected. This policy applies to the bt177 website, mobile version, and all associated services.
By using our site or registering an account, you are considered to have accepted the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our services and contact our support team with any questions.
2 Scope of This Policy
This privacy policy applies to the following:
- Visiting or browsing any page of the bt177 website
- Opening and managing an account on bt177
- Completing any financial transaction, including deposits and withdrawals
- Playing games, placing bets, and participating in promotions
- Receiving support via live chat or email
This policy may be updated from time to time. If changes are made, we will publish them on this page and registered users will be notified accordingly.
Information We Collect
3 Personal Information
bt177 collects the following personal information when creating and managing an account:
- Full name and date of birth (for age verification)
- Email address and mobile number
- Preferred payment method and related account details
- Government-issued identification details for identity verification
- Address details (if required)
4 Automatically Collected Information
When you use our site, some information is collected automatically:
- IP address and device type
- Browser version and operating system
- Site access time, page visit data, and cookie data
- Gaming activity, bet history, and transaction records
- Referral source and session-related information
5 Cookies and Similar Technologies
bt177 uses cookies and similar technologies to operate the site smoothly. Cookies are small data files stored on your device that help manage your session, remember your preferences, and improve your platform experience. You can control cookies from your browser settings, however disabling certain cookies may limit the site's functionality.
How Information Is Used
6 Purposes for Using Information
bt177 uses collected information only for legitimate and necessary purposes. The main areas of use are listed below:
- Account management: Verifying your registration, updating your profile, and ensuring secure login.
- Transaction processing: Properly completing deposit and withdrawal requests via bKash, Nagad, Rocket, or bank transfer.
- Service improvement: Making technical improvements to the platform, adding new games and features, and enhancing the overall user experience.
- Security and fraud prevention: Analyzing information to prevent unauthorized account access, fraudulent activity, and money laundering.
- Customer support: Using relevant information to resolve your issues quickly and provide 24/7 support.
- Legal compliance: Maintaining required records and preparing reports under applicable laws and regulations.
7 Marketing Communications
If you have previously given consent, bt177 may send you promotional offers, bonus information, and updates about new games. You can opt out of these communications at any time — simply email our support team. Important non-marketing service messages (such as transaction confirmations and security alerts) will continue to be sent.
Information Sharing with Third Parties
8 Information Disclosure Policy
bt177 does not sell your personal information to any third party or disclose it for commercial purposes. However, information may be shared in certain specific cases necessary for operating the service:
- Payment service providers: bKash, Nagad, Rocket, and related banking infrastructure — only the information necessary to complete a transaction is transmitted.
- Game service providers: Providers such as Pragmatic Play, Evolution Gaming, Spribe, JILI, and PG Soft receive only the minimum information required for technical services.
- Legal authorities: bt177 may be required to disclose information under a court order or proper legal process.
- Security investigations: Information may be shared with relevant agencies when required to investigate fraud, money laundering, or other illegal activity.
All third parties contracted with us are required to follow the same standard of privacy and security policy. Your information is always protected under SSL encryption.
Data Protection Measures
9 Encryption
bt177 uses industry-standard SSL (Secure Sockets Layer) encryption for all data transfers. Your financial information and login credentials are always kept in an encrypted state, protected from unauthorized access by third parties.
10 Access Control
Only authorized personnel can access your personal information, and strict role-based access control procedures are followed. A log of every data access is kept.
11 Regular Audits
bt177 conducts regular security audits, identifies system vulnerabilities, and resolves them promptly. Our security framework is always kept updated to current standards.
Data Retention & Deletion
12 Retention Period
bt177 retains your information only for as long as necessary. All information is retained while your account is active. Even after an account is closed, some information may be kept for a defined period for legal compliance, dispute resolution, and fraud prevention purposes. Financial transaction records are generally retained for an extended period.
13 Data Deletion Requests
You may request the deletion of your personal information. Please note that some information may be required to be retained for legal or regulatory reasons. To request deletion, email [email protected] and our team will process your request as quickly as possible.
Your Rights as a User
14 Your Rights
As a bt177 user, you have the following rights:
- Right to access: You may request to know what information we have collected about you.
- Right to rectification: You may ask us to correct any inaccurate or incomplete information.
- Right to erasure: In certain circumstances, you may request the deletion of your information.
- Right to restrict processing: You may request that the use of your information be limited for specific purposes.
- Right to withdraw consent: You may withdraw consent given for marketing communications at any time.
- Right to complain: If you are dissatisfied with how your information is managed, you have the right to lodge a complaint with the relevant authority.
To exercise any of the above rights, email [email protected]. Our support team is available 24/7 to assist you in Bengali and English.
Protection of Minors
15 Age Restriction
bt177 is a service for adults only. Our platform is for users aged 21 or above only. We do not knowingly collect information from anyone under the age of 21. An age verification process is followed at the time of registration. If we suspect that a minor has created an account, that account is immediately closed and all associated information is deleted.
If you believe a minor is using our platform, please inform our support team.
Policy Changes and Updates
16 Notice of Changes
bt177 may periodically revise this privacy policy to keep it in line with its services and technology. If significant changes are made, we will notify registered users by email and an updated version will be published on this page. Continuing to use the platform after any changes will be considered acceptance of the revised policy.
The latest version will always be available on this page. We recommend that you review this policy regularly so you can always stay informed about how your information is being managed.
Questions about privacy?
Our support team is available 24/7 in Bengali and English to answer any of your questions. Contact us via live chat or email to raise any privacy-related concerns.
Live Chat
24/7 instant support — in Bengali and English